According to the regulations introduced by Internet Corporation of Assigned Names & Numbers (ICANN) starting on January 1, 2015 we are sending Whois validation emails. Whois validations are only needed for the Registrant contact information for generic .com, .org, .net TLDs (gTLDs) in the following cases:
- For new registrations;
- For registrant contact information changes on existing domains.
When a new domain is registered, we will immediately send an email to the Registrant email address specified for the domain. The verification email will be also sent if an edit is made to either of the following Registrant contact fields:
- Registrant First Name
- Registrant Last name
- Registrant Email Address
If the Registrant email is changed, the email will be sent to the new email address specified.
The verification email will come from email@example.com with the following subject: "IMMEDIATE VERIFICATION required for <domain name>. The email will contain a link you need to click on to verify your email address.
The link will look like this:
If the domain in the URL is different from the one specified above, please contact support to clarify the situation.
Note: In regards to new registrations - You must verify the email address by clicking on the link within 15 calendar days after registration. If you do not verify within 15 calendar days, the domain will be suspended, the DNS of the domain name will be changed. The domain will resolve into a landing page with the instructions on how the verification can be made and, as a result, the DNS returned to the previous settings and your website restored. Additional notifications are sent 10 and 5 days prior to suspension; shortly before the suspension we are sending the final notice.
Note: In regards to contact updates - You must verify the email address by clicking on the link within 7 calendar days after update. When the combination of email, first name and last name for Registrant contact is updated, the domain(s) will be added to the update queue. This means that the updates will be visible in your UK Secure Web Hosting account, but contact details will not be changed in public Whois until the verification email is approved. If you do not verify within 7 calendar days, the queue request will be cancelled. In this case the domain(s) will not be subjected to suspension, and the contact updates made in your UK Secure Web Hosting account will be reversed automatically.
For some domain extensions the verification process would be as described above for new registrations.
If you have domains in your account that are either queued for verification, or pending suspension or are already suspended, we will be sending email reminders with the link to Whois Verification page, where you will be able to see the list of the affected domains. Reminders will be send once a week on Monday to your UK Secure Web Hosting account email address.
If you have any questions or need any help, then please contact us and we'll be happy to help you.
Sunday, November 15, 2015