Urgent cPanel Update

We are presently updating the cPanel software for the Penguin server - This update wasn't scheduled, and we apologise for the lack of notice! ...A vulnerability/flaw has been found within Exim, which is the mail server software that all cPanel servers use and an urgent update has been required. We started this update last night, during off-peak ... Read More »

12th Jun 2019
Cannot Read License File Error - Penguin Server

Hi,We have noticed that there is a cPanel error for customers that are on our Penguin server- This issue is due to a conflict on the cPanel license. We have contacted the cPanel team to resolve this issue and are waiting for their reply.Websites aren't affected and are operating normally, it's just cPanel access that is having the problem.If you ... Read More »

10th Apr 2019
New Secure Email Settings For Osprey Server

Hi,We have recently upgraded the Osprey server. If you use SSL/TLS to access your emails then check that your email settings are set to our example below: ====================================== Incoming Server: mail.your-domain-name.co.uk IMAP Port: 993 POP3 Port: 995 Outgoing Server: mail.your-domain-name.co.uk SMTP Port: ... Read More »

9th Apr 2017
IMMEDIATE VERIFICATION required for - ICANN's Whois validation process

IMMEDIATE VERIFICATION required for.... Emails.According to the regulations introduced by Internet Corporation of Assigned Names & Numbers (ICANN) starting on January 1, 2015 we are sending Whois validation emails. Whois validations are only needed for the Registrant contact information for generic .com, .org, .net TLDs (gTLDs) in the ... Read More »

15th Nov 2015
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