My Email Address Has Been Compromised – How Do I Fix It? ewells Stay Safe 0 Comments Why have you been hacked? It’s not personal, it’s more than likely that you have a weak password, or you have a computer virus, or you have accidentally downloaded some malware. Whatever it is you need to fix it and here’s how: Scan your computer and make sure your PC is free of malware and viruses – Presuming that you have anti-virus software installed, make sure it’s up-to-date and then run a FULL scan. Once you have done a virus scan on your pc then download, install and run the following free scanners: https://www.malwarebytes.org/ – Use the free version http://www.superantispyware.com/ – Free edition When everything is clean – Login to your cPanel, go to the email section, click on ‘Add/Remove E-mail Account(s) and change your email address password to something really secure. If you can’t think of anything other than a name of your cat or dog as a password, which could be the reason why you got hacked in the first place 😉 then use the ‘Password Generator’. Before you logout of your cPanel, change your cPanel login password via the ‘Preferences’ section – Again you can use the ‘Password Generator’ to create a strong password. How To Protect Your cPanel password: Memorize your password, do not write it down. Do not share your password. Create a new account instead. Avoid using one password for all your logins. Don’t provide your password to someone for assistance unless you verify: They need the password They are who they say they are Avoid logging in from public computers. Change your password frequently. Tips for choosing a password: Use the cPanel Password Generator. Avoid dictionary words. Avoid familiar items (names, phone number, etc). Use a combination of letters, numbers, and special characters. Use more characters (7+)